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Operations Virtual Assistant

​About Tokyo Academics

Tokyo Academics is the passion project of a constellation of teachers, researchers, and academics from around the world. Since 2012, we’ve evolved from a few university friends to a growing number of part-time and full-time individuals located in Tokyo, as well as working remotely. We are an organization of experts deeply passionate about helping students meet their potential and capture the opportunities of the future.

We are looking for a Virtual Assistant to help out in our daily business operations by performing various administrative tasks including answering emails, scheduling meetings and organizing business-related processes and files. Our ideal candidate will be working remotely, and is expected to be highly independent and detail-oriented as our Head of Services will rely on your administrative and operational abilities to improve workflow.

This is an exciting opportunity to join a fast-paced startup of 160+ team members around the world. You will play a significant role in helping the organization continue to grow by improving our business’ operational efficiencies.

Objectives of the role

  • Primarily responsible for providing assistance to the Head of Services with regards to administrative, operational and other tasks
  • Optimizing efficiency across the organization
  • Improving organization and visibility of company performance metrics
  • Improve quality and training across service divisions

​What you will work on

  • Assisting in the consolidation and analysis of performance metrics
  • Monitoring quality across the all service divisions
  • Performing research on market trends and competitor analysis
  • Coordinating meetings and managing schedules
  • Assisting management in streamlining interdivisional processes 
  • Tracking performance metrics across all divisions

Who you are

  • Fluent English communication skills (reading/ writing / speaking)
  • Excellent time management, organizational, and multitasking, and decision-making skills 
  • Excellent interpersonal skills to communicate, interact, and work with different levels of management and individuals 
  • Highly detail-oriented, resourceful and self-independent individual who can work with minimal supervision 
  • Must be comfortable working remotely and supporting staff from different time zones
  • Highly proficient in Google Suite, Microsoft Office, Skype, Slack, and other project management tools like Trello, Asana, etc.
  • Experience as a Virtual Assistant for business operations at an international company is an advantage
  • Experience as a Personal / Executive / Virtual Assistant for a company executive is an advantage

Benefits

  • Competitive compensation package
  • Bonuses based on company growth and performance
  • 24 days of paid time off per year (inclusive of public holidays)
  • Join a growing bootstrapped company with a lot of potential for career progression
  • Autonomy to implement ideas and have a significant impact

Work hours

  • 40hrs/week, flexible schedule
  • Working remotely, but must be available for meetings during business hours (10am-7pm Japan Standard Time)
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